Reference

How We Protect Your Personal Data

Your privacy matters to us at pp888 login — every piece of personal data you share, from your account registration details to your DANA or OVO deposit records…

Data collected only as neededDANA, OVO, GoPay & QRIS transaction records securedYour right to access or delete dataIndonesia-based account support availableRetention period clearly stated
pp888 login How We Protect Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about this policy, want to request a copy of the data we hold about you, or need to update personal details tied to your account, our support team is available around the clock. You can reach the privacy desk through live chat directly inside your account dashboard, via email at the address listed in your welcome message, or through our WhatsApp channel during Jakarta business hours (08:00–22:00 WIB). Players in Makassar can use the same channels — response times are consistent across all Indonesian regions.

Team online

Live Chat

Access live chat from inside your account dashboard at any hour. Our agents can look up your data record, confirm what we hold, and initiate a deletion or correction request on your behalf within the same session.

Email Privacy Desk

Send a written data-access or removal request to our privacy email address found in your account welcome message. We aim to respond within 72 hours and confirm action taken on your record.

WhatsApp Channel

Our WhatsApp support line is open 08:00–22:00 WIB for Indonesian account holders. Use it to ask about cookie settings, data retention timelines, or how your DANA and OVO transaction logs are stored.

DATA HANDLING PRACTICES

How We Handle and Secure Your Information

From the moment you create an account through to each QRIS or GoPay transaction, we apply consistent data-handling standards.

Encryption at Rest

All personal data — including account credentials and payment-method references for DANA, OVO, GoPay, and QRIS — is encrypted using industry-standard protocols. Unencrypted personal fields are never written to our log files or accessible to front-line staff.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to see which sections of the site you visit most. You can adjust cookie preferences from the settings panel in your account; disabling analytics cookies does not affect your ability to deposit or play.

Account Security Controls

Your account uses two-step login verification by default. If we detect a new device or location — for instance, a first login from a different city — we send a confirmation code to your registered email before granting full access.

Data Retention Period

We retain account and transaction records for the period required by applicable financial regulations. Once that period expires and your account is closed, we delete identifying personal fields within 30 days, keeping only anonymised transaction totals for internal reporting.

Third-Party Sharing Rules

We share data with payment processors such as the networks behind DANA and OVO strictly to complete your transactions. We do not sell, rent, or trade personal data to advertisers or data brokers — this applies unconditionally, regardless of your account activity level.

Your Right to Correct or Erase

You can request a full export of your personal data record, ask us to correct inaccurate details, or submit a deletion request at any time. Requests are processed within 72 hours via live chat or the privacy email address; eligibility for deletion depends on local law.

Common Questions About This Privacy Policy

The questions below cover what Indonesian account holders most frequently ask us about how their data is collected, stored, and managed. If your specific question is not answered here, our live chat team can walk you through the relevant section of this policy in real time, any day of the week.

We collect your name, email address, phone number, and the payment-method references you use — such as your DANA or OVO account identifier — along with device and session data needed to keep your login secure.

Transaction records tied to DANA, GoPay, OVO, and QRIS are stored in encrypted form on secured servers. Only systems directly involved in processing or auditing your payments can access these records; they are never exposed in plain text.

Yes. Submit a data-access request via live chat or the privacy email in your welcome message. We compile and send your personal data export within 72 hours. The export covers account fields, login history, and transaction summaries.

We retain records for the period required under applicable financial rules. After that retention window closes and your account is deactivated, identifying personal fields are deleted within 30 days; only anonymised totals remain.

We share data only with the payment networks needed to process your DANA, OVO, GoPay, or QRIS transactions. No personal data is sold or shared with advertisers, data brokers, or any party not directly involved in your account operation.

Contact us through live chat inside your account dashboard or email the privacy desk address in your welcome message. We confirm receipt and complete the deletion within 72 hours, subject to retention obligations that depend on local law.

You can disable analytics cookies from the settings panel in your account without affecting your ability to log in, deposit via QRIS or GoPay, or access any games. Only functional session cookies are required for your account to work normally.